Network Systems Manager

Jefferson County Government
Job Description
Responsible for the daily performance and availability of the organization's network and systems administration technical teams.
Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs. Oversees the daily operations of network and communications staff and records incidents and changes.
Manages subordinate staff in the day-to-day performance of their jobs. True first level manager.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Extensive knowledge of department processes.

TYPICAL JOB DUTIES:

  • Diagnoses and troubleshoots hardware, software, or other network and system components (e.g., routers, switches, or other computer peripherals) using network troubleshooting tools (e.g., Ping, ICMP, Traceroute, Ipconfig) in order to resolve connectivity and performance issues.
  • Oversees the upgrades to the jurisdiction’s network applications, operating systems, and network equipment by monitoring network performance, providing backup solutions, assessing network security, and facilitating the implementation of new network systems in order to ensure proper network functionality after integration with existing information technology system.
  • Administers the jurisdiction’s network applications, operating systems, and network equipment by reviewing, monitoring, and testing networking components to ensure the most efficient performance of the network and to make recommendations for needed hardware or software changes.
  • Determines organizations or department’s networking needs, requirements, options, and solutions through interviews, observations, analysis, and research in order to ensure efficient workflow and processes using network resources available resources.
  • Responsible for ensuring all aspects of the datacenter operations including, servers: virtual and physical , data storage systems, datacenter backup and recovery system,  and all other support systems are operational in a 24/7 environment.
  • Manages division projects (e.g., software development, hardware installations, network upgrades, virtualization rollouts, business analytics, and data management) by laying out project planning, execution, monitoring, and completion in order to mitigate technical system/application issues.
  • Coordinates with upper management and Department Heads to identify needs of the unit, assist in establishing and maintaining a budget, and coordinate efforts to procure needed supplies, equipment, & resources. 
  • Prepares requests for proposals and bid specifications for the jurisdiction or department(s) by reviewing current network and systems infrastructure, network and infrastructure needs, and budget information in order to obtain bids from vendors for networking services, products, or support.
  • Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.

COMPETENCIES:

  • Adaptability.
  • Budget Development.
  • Computer Systems.
  • Data Recovery/Disaster Planning.
  • Data Reports.
  • Data Storage/Hardware/ IT Security.
  • Management/Personnel.
  • Network Troubleshooting.
  • Operating Systems.
  • Project Management.
  • System Analysis.
  • Training.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in Computer Science.
  • Cisco Certified Network Associate (CCNA).
  • Experience maintaining, upgrading, and troubleshooting computer networks (e.g., reviewing issues such as bottlenecking, workflow).
  • Experience performing data migration for server and/or workstation updates.
  • Experience planning and updating network infrastructure to include project management initiatives such as network upgrades, virtualization rollouts, and data management.
  • Experience with budget management or development for an information management systems department; and Experience managing technical staff (e.g., PC Network Technicians, Network System Administrators).

AND one of the following:

  • Microsoft Certified Systems Engineer (MSCE).

OR

  • Microsoft Certified Systems Administrator (MCSA).
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